Hospitality and Tourism

Increased competitiveness in a challenging travel market means hospitality and tourism providers must use every advantage to entice visitors and stand out from competitors. They realize that technology can create value, both in terms of realizing efficiency gains and better service delivery.

For hotel and tourism operators, Nova Communications provides digital two-way radio systems for staff and security, as well as in-house paging systems. And resort operations can take advantage of broadband wireless systems like Motorola's Canopy to extend their IT systems and Wi-Fi coverage both inside and outside buildings. This same technology enables guests and staff to be safer in less travelled areas with the installation of wireless cameras.

Guests are becoming increasingly technology savvy and expect to have access to the latest technology when staying at a hotel or making reservations. Mobility is seen as a critical link to service and customer satisfaction. The hospitality industry demands a robust wireless network to deliver exemplary services to their guests - and Nova Communications delivers using a range of wireless technologies as well as new broadband over powerline products.

Two-way radios are used by staff in all departments - service, maintenance, banqueting, conference, special events, housekeeping and security. It is crucial that the technology is clear and consistent, and the communication is discreet and non-evasive to guests. With the new digital radios such as Motorola's MOTOTRBO management can run hospitality type applications over the two-way radios. This allows discreet text messages to be sent through to the two-way radio so that guests are not distracted by voice communications. The MOTOTRBO Radio's software capabilities also allow for better and faster inter-company communication and resource management.

Golf course operators enjoy additional benefits with Nova Communications two-way radio technology. Radio systems can be tied into operations for irrigation, security and emergency call box applications. As tourism and recreation tend to be seasonal businesses, we can also help with rentals or innovative leasing arrangements for communications systems that match your needs.

Point of purchase systems are essential to centralized and efficient management of hotel and tourism facilities. Nova Communications' can provide the data infrastructure to deliver the  tracking, capture of charges, and other activities related to automated in-room services like telephones, pay-per-view movies, electronic mini-bars and Internet access - all in real time.

Please contact us for more information on our solutions for the hospitality and tourism industry.