Customer Service

You already know that the right two-way radios can improve safety and security, boost efficiency and ensure your staff can reliably share real-time information. What you may not have considered, however, is the difference customer service can make when it comes to product satisfaction, ease of transaction and convenience.

At Nova Communications, it’s no accident that the first of our Core Values is customers first. Our team is laser-focused on helping you be successful, providing superior customer service to meet your two-way radio needs.

Your account is guaranteed its own dedicated account person regardless of size, and Nova’s dedicated account representatives are always on the ready to support you before, during and after each purchase. Further, as Motorola Platinum Channel Providers, Nova Communications facilitates access to premium support services to help you benefit from preferred access to Motorola expertise and resources.

As a Nova Communications customer, you’ll be able to take advantage of a comprehensive onsite inventory to meet immediate needs and reduce your waiting time. In some cases, this means you place your order one day, and receive it the next! Additionally, Nova Communications offers a variety of two-way radio and accessory rentals to help make it easier for organizations of all sizes communicate without having to invest in the technology in the long term.

Get in touch with us today, and let us put our 30 years of experience in the wireless industry to work for you. Offering your organization the advantages of superior customer service, support, inventory, flexibility, expertise and more, it would be our pleasure to tailor an ideal portable two-way radio solution that helps your employees work better together.